All ERRE products are made on order and produced locally at our studio in Pretoria, South Africa. Once your order ships you will receive a confirmation email with details and tracking information.
All national orders are shipped to your door free of charge with our reliable courier, The Courier Guy.
As we make each order on request, we will start cutting your item as soon as you have placed your order and production takes between 5 - 10 working days (excluding weekends and public holidays) before being dispatched.
Please note that all coats and leather jackets will take 10 - 15 working days to produce before being dispatched. Hand Knitted Mohair garments take 15 – 20 working days to produce before being dispatched
Delivery can take between 2-4 working days, dependent on the shipping address.
Once your order has been dispatched, you will receive an email confirmation with shipping details and a tracking number that can be used online to track your order. The online tracking system will be available only once the parcel is scanned which can take up to 12 hours.
In the event that we are unable to meet customer demand, customers will be notified of extended delivery periods.
We cannot deliver to a P.O. Box and will require a physical address to fulfil the order.
International deliveries will be quoted for individually. Please contact email@example.com with your order and delivery address so that we can give a custom quote on delivery costs.
Customs and import duties are levied by the receiving country and are therefore the buyer’s responsibility. ERRE takes no responsibility for the parcel once it leaves South Africa.